Serious uninstall bug - Windows XP
Posted: Tue Aug 26, 2008 9:30 pm
On Windows XP, when I uninstall the RSW Client, the uninstaller deletes EVERYTHING in my start menu that is installed for my personal user account (as opposed to the start menu items that are installed for all users). And I mean here that it deletes things that have nothing to do with RSW. I was able to verify that the deletion of my start menu shortcuts was definitely caused by the RSW uninstaller because I restored my system, and then ran the RSW uninstaller again, and watched it delete the files.
If it helps you to reproduce the problem, you should know that I installed the RSW client's folder to a subdirectory of Programs in the start menu (Games), rather than just installing it directly to the main Programs folder.
I hope you can fix this pretty quickly; I've just recommended RSW to a bunch of friends, and I'd feel terrible if they also get their shortcuts all blown away. Fortunately, it is possible to recover by using Windows' system restore.
In the meantime, Windows users should be advised to install new versions of RSW on top of the old versions, rather than uninstalling previous versions first.
Thanks!
If it helps you to reproduce the problem, you should know that I installed the RSW client's folder to a subdirectory of Programs in the start menu (Games), rather than just installing it directly to the main Programs folder.
I hope you can fix this pretty quickly; I've just recommended RSW to a bunch of friends, and I'd feel terrible if they also get their shortcuts all blown away. Fortunately, it is possible to recover by using Windows' system restore.
In the meantime, Windows users should be advised to install new versions of RSW on top of the old versions, rather than uninstalling previous versions first.
Thanks!